Marque Qualité Tourisme

Haut-Koenigsbourg castle is committed to the recognised QUALITE TOURISME ™ approach. Awarded by the French State and deployed by Alsace Destination Tourisme

Haut-Koenigsbourg castle has benefited from this mark since 2019.

This high-performance approach places the visitor at the centre of attention and aims to continuously improve the quality of services offered by guaranteeing:

A warm welcome
An attentive staff
A command of foreign languages
Personalised services
Clear and precise information
Cleanliness and comfort
Discovery of a destination
Your opinion taken into account

The entire Haut-Koenigsbourg castle team is always ready to listen!